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Shipping & Delivery

Tracking Number

We at City Bakers will try to respond and process orders as soon as possible. Note that orders will require 1-2 working days to process before commencing shipment. Customers will receive an email regarding the confirmation of their order and release of shipment, along with an allocated tracking number when payment has been received.

 

 Shipping


We currently only ship to limited locations. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full grams.

Delivery charges will be applied in addition to the final price of the items of purchase. The amount of the delivery charged will depend on the delivery option you have chosen and accumulative weight of products purchased. We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. We will try our best to inform customers as soon as possible if an occurrence like this were to disrupt our supply chain.

Please allow an extra working day (i.e. Monday-Friday, excluding Saturdays, Sundays and public holidays) for each of these days when calculating the estimated delivery date.

We at City Bakers will try to respond and process orders as soon as possible. Note that orders will require about 1-2 working days to process before commencement of shipment. Customers will receive an email regarding the confirmation of their order, along with an allocated tracking number when full payment has been received.

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Note:

Packages above 2kg and deliveries to areas outside major cities may incur additional delays

Delivery Time may vary depending on availability of stock, custom clearance and complications (lost in transit)- beyond our control

 



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